Contact Information

Last updated: September 1, 2026

Thank you for visiting NookDune.

If you have any questions about your order, our products, shipping, returns, refunds or any other matter, our customer support team is here to help.

Customer Support

Email: contact@nookdune.com

We aim to respond to customer enquiries within 1–2 business days.

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Business Information

Store Name: NookDune
Legal Business Name: NookDune
Website: nookdune.com
Email: contact@nookdune.com
Business Address: nookdune@gmail.com
Country: United Arab Emirates

Customer Service Hours

Our customer support hours are:

Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

United Arab Emirates time (GST – Gulf Standard Time).

Messages received outside our normal business hours will be answered as soon as possible on the next business day.

Order Support

For questions regarding:

• Order status;
• Delivery;
• Tracking;
• Returns;
• Exchanges;
• Refunds;
• Damaged or defective products;
• Incorrect products;

please contact us at:

contact@nookdune.com

Please include your order number and, where relevant, photos or videos showing the issue.

Returns

Before returning any product, please contact our customer service team.

Return instructions and the appropriate return address will be provided after your return request has been reviewed.

Please do not send products to our business address unless specifically instructed to do so.

For complete information, please review our Refund & Return Policy.

Shipping Enquiries

For questions regarding delivery times, tracking or shipping issues, contact:

contact@nookdune.com

You can also review our Shipping Policy for additional information regarding estimated processing and delivery times.

Privacy Enquiries

If you have questions about how NookDune collects, uses or protects your personal information, or if you wish to submit a privacy-related request, please contact:

contact@nookdune.com

Subject:

Privacy Request – NookDune

You can also review our Privacy Policy for more information.

Complaints

Customer satisfaction is important to us.

If you have a complaint regarding a product, order or service, please contact us at:

contact@nookdune.com

Please provide as much information as possible so that we can investigate and resolve the matter promptly.

Contact NookDune

NookDune
NookDune
nookdune@gmail.com
United Arab Emirates

Email: contact@nookdune.com
Website: nookdune.com